DolunayPrivacy policy
Who we are
Dolunay is published by ITEXPERT24 LTD, a company in the United Kingdom. ITEXPERT24 LTD is the controller for the information described in this policy. You can contact us at support@dolunay.itexpert24.com.
In short
- Dolunay has no account and no server. Everything you enter or record is processed and stored on your iPhone only.
- The app does not send your period records, health information or any other personal data to us or to anyone else.
- The app contains no analytics, no ad network, no advertising identifier and no tracking.
- Apple Health access is optional and you can switch it off at any time.
- The one network request is for sponsor cards: the app downloads a file from this site at most once a day (see "Sponsor cards" below).
What the app processes on your device
- Your records: period days and flow level, spotting, symptoms, mood, discharge consistency, ovulation and pregnancy tests, basal temperature, notes, medication notes and, if you choose, sexual activity.
- Your settings: the mode you choose, the hormonal-method setting, cycle and period length preferences, an optional birth year, and reminder and appearance preferences.
All of this is held in the app’s private storage on your iPhone. Dolunay does not upload it anywhere.
App lock
If you turn on the app lock, Dolunay uses iOS’s own authentication for Face ID, Touch ID or your device passcode. Biometric data never leaves your device and the app cannot access it; it only receives an “authenticated” or “not authenticated” answer from iOS.
Apple Health
The Apple Health integration is optional. Dolunay asks for permission only when you turn on the relevant setting or use that button during setup. There are two independent switches.
- Writing to Apple Health: Dolunay writes only what you logged: period days and flow level, spotting, discharge consistency, ovulation tests and basal temperature. Sexual activity is written through a separate switch that is off by default. Dolunay never writes predictions, fertile windows, ovulation estimates, symptoms, mood, notes, pregnancy or contraceptive data to Apple Health.
- Reading from Apple Health: Dolunay can read the same types of records and import your history into Dolunay. It does this when you ask, or, if you turn it on separately, for new records when the app opens.
Apple Health data is used only to show it to you. It is not used for advertising, marketing or sponsors, and it is not shared with anyone. Deleting in Dolunay deletes only the records Dolunay wrote; it never touches records written by other apps. You can change access in iOS Settings > Health; Dolunay works fully without Apple Health.
Notifications
Reminders are scheduled on your device only, with iOS local notifications. The notification text is discreet by default: in discreet text, notifications contain no health words, dates or numbers. You can choose plain text instead. No notification comes from a server.
Sponsor cards
Dolunay is free; some screens show one card labelled “Sponsor” from a brand we deal with directly. The card is the same for everyone and is not based on your data; no user data is used.
- Cards come from the file
https://dolunay.itexpert24.com/sponsor.jsonon this site. The app downloads it at most once a day, and only while the app is in the foreground. - The request is anonymous: it carries no query string, custom header, cookie, identifier or body, and no cookie is stored.
- As with any internet request, the IP address you connect from reaches the infrastructure that serves this site (see “This website” below).
- If you tap a card, your iPhone’s browser opens the sponsor’s site. What happens there is governed by that site’s own policy; Dolunay makes no claim about it.
- Dolunay does not count impressions or taps.
Backups, exports and reports
Backup files, exported JSON and CSV files and the doctor report (PDF) are created on your iPhone and go only where you choose to send them, for example through the iOS share sheet to Files, AirDrop or email. A backup file is encrypted with a passphrase you set; if you forget the passphrase the file cannot be opened, and Dolunay cannot open it either. Exported JSON and CSV files are not encrypted, and the app tells you so before you share them. Once you share a file, it is subject to the privacy practices of whoever you shared it with.
Device backups
Dolunay itself does not write any health data to iCloud. Your iPhone’s own backup settings (iCloud Backup or a backup to a computer) may include app data; that is done by iOS, not by Dolunay, and depends on your Apple settings.
Who receives your data
Nobody receives it from the app. Dolunay contains no third-party SDKs for analytics, advertising, crash reporting or anything else. The only network request the app makes on its own is the sponsor file described above.
This website
This website sets no cookies, runs no scripts, and uses no analytics or advertising. There is no code of ours running behind it and we do not keep our own request logs. Our hosting provider, Cloudflare, processes technical request data such as your IP address to deliver the pages and the sponsor file and to protect the service.
If you contact us
If you email support@dolunay.itexpert24.com, we process your email address and the content of your message in order to reply and to keep a record of the support request. Please do not send your cycle data unless it is needed to help you.
Retention and deleting your data
Because your Dolunay data exists only on your device, we hold none of it and cannot access, correct or delete it for you. You control it directly: edit or delete records in the app. Settings > Data > “Delete all data” deletes your day logs, cycles, settings, reminders, scheduled notifications, the widget data and local rollback copies, and, if you choose, the records Dolunay wrote to Apple Health. Deleting the app removes everything the app stored on the device. Backup files you saved elsewhere, exported files and copies in device backups are not deleted; you manage those. We keep support emails only as long as needed to handle your request and for our records.
Your rights
You have the rights provided by data protection law in your country, such as access, correction, erasure and objection. For the data held in the app, you exercise them directly on your device as described above. For anything we hold about you, such as a support email, write to support@dolunay.itexpert24.com. If you are in the United Kingdom you can also complain to the Information Commissioner’s Office.
Children
Dolunay has no account system, social features or ad network, and does not collect personal data from anyone, including people under 18.
Changes to this policy
If the app’s handling of data changes, we will update this page and its effective date before the change takes effect in a released version of the app.